01 — Commercial & trade
The right fixture, quoted by a person.
Fixtures, lamps, drivers and LED retrofit kits for property managers, HOAs, electricians and facilities teams, matched exactly or with documented alternates.
Who we work with
Four kinds of customer. One quote desk.
- 01
Property managers & HOAs
Common areas, garages, corridors and exteriors. Exact matches for existing fixtures or a like-for-like alternate with the differences spelled out.
Request a quote - 02
Electricians & contractors
Odd parts, drivers, ballasts, retrofit kits and hard-to-find pieces. Send the part number or a photo and we will look for it.
Request a quote - 03
Facilities & maintenance
Repeat orders and standardized lamps and fixtures. Quote the reference from your last request and we start from there.
Request a quote - 04
Designers & architects
Specified fixtures sourced exactly, documented alternates when they are not available, and a conversation when the schedule needs a second opinion.
Start a project
How quoting works
Four steps. Nothing automatic.
Every quote is checked by a person against the specification and the supplier's current lead time before it goes out. We don't promise a response time we haven't measured.
Exact match first. Alternates are always written down. Lead times on a quote are what the distributor confirmed that day, not a promise.
- 01
Send the schedule
PDF, spreadsheet, photos or a list of SKUs with quantities and the date you need them.
- 02
We match and check
Exact match first. If an alternate is better or faster, we document lumens, CCT, CRI, voltage, dimming, size, mounting and rating.
- 03
A written quote
Lead times, expiry, payment and deposit, returns, cancellation and any restocking charge, checked by a person.
- 04
You accept in writing
Your order is accepted when you accept the quote in writing and pay any deposit it states. Only then do we order.
- Every written quote states the payment terms and any deposit, which items can be returned, cancellation conditions and any restocking charge, before you accept it. Custom-made and nonreturnable items are identified before we order.
- Your order is accepted when you accept the written quote in writing and pay any deposit it states. We order from our suppliers only after that.
- Credit terms are agreed separately for approved business accounts; a commercial or trade request doesn't open credit on its own. Existing customers keep the payment arrangement they already have with us.
- Faulty, damaged or incorrectly supplied items are handled separately from returns, and your rights under the law aren't affected.
What a documented alternate looks like
The differences, in writing.
| Specification | Example: specified | Example: proposed alternate | Difference |
|---|---|---|---|
| Manufacturer / model | Example: specifiedAs specified | Example: proposed alternateNamed in your quote | DifferenceDifferent maker |
| Lumens | Example: specified4,000 lm | Example: proposed alternate4,200 lm | Difference+5% |
| CCT / CRI | Example: specified4000K / CRI 80 | Example: proposed alternate4000K / CRI 90 | DifferenceHigher CRI |
| Voltage / dimming | Example: specified120–277V / 0–10V | Example: proposed alternate120–277V / 0–10V | DifferenceSame |
| Mounting / size | Example: specifiedSurface / 48 in | Example: proposed alternateSurface / 48 in | DifferenceSame |
| Rating | Example: specifiedDamp location | Example: proposed alternateWet location | DifferenceExceeds |
| Lead time | Example: specified6–8 weeks | Example: proposed alternate2–3 weeks | DifferenceShorter lead time |
The values above are an example that illustrates the format; every quote lists the real values for your fixtures. An alternate is never represented as approved by the architect or authority having jurisdiction until they have confirmed it. Spec sheets are included where the manufacturer provides them.
Trade account
For regular orders. Terms once approved.
Tell us about your business and the work you order for. Each application is reviewed by a person; terms apply only once it is approved, and there is no instant credit.